Privacy Policy Statement

This Privacy Policy explains how Diggit Designs (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website or use our services.
We are committed to protecting your privacy and handling your data in a transparent and secure manner. As a USA-based design agency, we follow applicable data protection and privacy laws relevant to our operations.
We only collect information that is necessary to provide our services, process transactions, and improve your experience. We do not sell, rent, or trade your personal information to third parties.

Information We Collect

We may collect both personal and non-personal information.

Personal Information

This may include:

• Full name
• Company name
• Email address
• Phone number
• Billing and mailing address
• Payment details (processed securely through third-party providers)
• Project-related information shared through forms, briefs, or consultations

We collect this information when you:

• Fill out a contact form
• Purchase a service or package
• Submit a project brief
• Subscribe to updates
• Contact us directly

Non-Personal Information

We may also collect technical data such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access

This helps us understand how visitors use our website and improve overall performance and usability.

How We Use Your Information

We use the information we collect to:

• Provide and manage our services
• Process payments and transactions
• Communicate updates related to projects
• Respond to enquiries and support requests
• Improve website performance and user experience
• Send relevant service updates and occasional promotional content (where permitted)

We only use your information for legitimate business purposes and to fulfil our contractual obligations.

Payment Security

All payments made to Diggit Designs are processed through secure third-party payment providers. These providers use encryption technologies to protect your payment information. We do not store complete card details on our servers.

Confidentiality

We treat all client information as confidential. Your data is stored securely and is only accessible to authorised team members who require it to deliver services. We may share information only when:

• You have given consent
• It is required to deliver a service (e.g., hosting or domain providers)
• It is required by law

Data Retention

We retain client data and project files for operational purposes, including:

• Re-delivery of files if requested
• Maintaining transaction records
• Providing ongoing support

We only retain information for as long as necessary to meet business and legal requirements.

Your Rights

Depending on your location, you may have the right to:

• Request access to your data
• Request corrections
• Request deletion (where applicable)
• Object to or restrict processing
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Communication Policy

Diggit Designs communicates through official company channels, including our registered email domain and website. We are not responsible for communication conducted through unofficial channels or third-party platforms not operated by us. We recommend verifying all communications claiming to represent Diggit Designs.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page. Continued use of our services indicates acceptance of the updated policy.

Customer Support

If you have questions about this Privacy Policy or your data, our team is available to assist you. You can contact us through our website or official communication channels.

Contact Us

If you have any questions about this Privacy Policy, please contact: